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AEG Presents UK
The VIP tickets I wanted have sold out
What have I purchased?
I have booked a VIP Package but have not received my tickets or itinerary
Are there any upgrades or VIP packages available for any shows?
Delivery & Collection
What do I need to bring to collect my tickets at the venue?
I live outside the UK, how do I get my tickets?
Can someone else collect my tickets if they are ‘Care of the Box Office’?
Where are my tickets?
Point of Purchase
I purchased the wrong tickets/I made an error
I think my tickets may have been lost or stolen
I haven’t received my confirmation email
Questions about your tickets?
Can I post a photo of my ticket on social media?
Where can I see your terms and conditions?
I can no longer attend the event. Please could I have a refund?
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