Ticket dispatch for most events occurs between 7-10 days before the event date for security purposes.
Please Note: if you still haven’t received your tickets 3 days before the event please contact your point of purchase and have your booking reference number and full name and address on hand to speed up the process.
Details of which can be found in the 'Questions about your ticket' article.
Comments
16 comments
I’m supposed to go tomorrow and still no tickets
My tickets were on pre release through this website. I feel like I have been scammed
Brought ndubz tickets today have not had my confirmation email why do i do??
Im the same its with groupon. Im wondering if the groupon is our tickets . I have emailed groupon they said there contacting the person who sold us the tickets but could take 7 days im very disappointed really hopping they come
Hey I have lost all emails about my tickets. How can I find out my ref number please
The lady on the chat fobbed me off to this platform. The groupon QR code just directs to the groupon merchant redeem page so it can't be that. I am really cross with this, as you can't speak to a human.
I bought my tickets through Groupon for Steps in Manchester tomorrow and I still haven't received my tickets
I have confirmation i can pick up tickets at box office after 4
So if i go box office today i should be able to get my ticket it’s disgusting that you cant talk to a human
I haven’t recived my tickets and i go on Friday what can i do
Yes ive done this…. Its not good this is it x
Were did u buy your tickets from?
Hi recd a txt re my Michael Buble’ rescheduled 21st Jul @ Hove Cricket Ground saying I should recd new tickets x 4 ?? Which I haven’t nothing in my AXA app or emails ??? Tried emailing since yesterday numerous times from txt msg no answer to date I
Pls contact me asap
They may be at the box office, but to make sure that you aren't missing out, I would get someone on the Groupon live chat to escalate your case, they contacted AEG on my behalf.
I have found someone competent at Groupon. The tickets should be at the box office.
Hello
I have not had confirmation for my tickets for steps on the 11/11/21
I cannot find the email confirmation I have read the articles asking to contact the point of sale but I did them through this website
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