Where are my tickets?

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14 comments

  • Matt collims

    Hey I have lost all emails about my tickets. How can I find out my ref number please

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  • Alex gray

    Hello
    I have not had confirmation for my tickets for steps on the 11/11/21
    I cannot find the email confirmation I have read the articles asking to contact the point of sale but I did them through this website

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  • madeliene1981

    I haven’t recived my tickets and i go on Friday what can i do

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  • Alex gray

    I’m supposed to go tomorrow and still no tickets

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  • madeliene1981

    Were did u buy your tickets from?

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  • E L N

    I bought my tickets through Groupon for Steps in Manchester tomorrow and I still haven't received my tickets

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  • madeliene1981

    Im the same its with groupon. Im wondering if the groupon is our tickets . I have emailed groupon they said there contacting the person who sold us the tickets but could take 7 days im very disappointed really hopping they come

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  • E L N

    The lady on the chat fobbed me off to this platform. The groupon QR code just directs to the groupon merchant redeem page so it can't be that. I am really cross with this, as you can't speak to a human.

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  • Alex gray

    My tickets were on pre release through this website. I feel like I have been scammed

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  • E L N

    I have found someone competent at Groupon.  The tickets should be at the box office. 

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  • madeliene1981

    So if i go box office today i should be able to get my ticket it’s disgusting that you cant talk to a human

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  • E L N

    They may be at the box office, but to make sure that you aren't missing out, I would get someone on the Groupon live chat to escalate your case, they contacted AEG on my behalf.

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  • madeliene1981

    Yes ive done this…. Its not good this is it x

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  • madeliene1981

    I have confirmation i can pick up tickets at box office after 4

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