Ticket dispatch for most events occurs between 7-10 days before the event date for security purposes.
Please Note: if you still haven’t received your tickets 3 days before the event please contact your point of purchase and have your booking reference number and full name and address on hand to speed up the process.
Details of which can be found in the 'Questions about your ticket' article.
Comments
15 comments
Hey I have lost all emails about my tickets. How can I find out my ref number please
Hello
I have not had confirmation for my tickets for steps on the 11/11/21
I cannot find the email confirmation I have read the articles asking to contact the point of sale but I did them through this website
I haven’t recived my tickets and i go on Friday what can i do
I’m supposed to go tomorrow and still no tickets
Were did u buy your tickets from?
I bought my tickets through Groupon for Steps in Manchester tomorrow and I still haven't received my tickets
Im the same its with groupon. Im wondering if the groupon is our tickets . I have emailed groupon they said there contacting the person who sold us the tickets but could take 7 days im very disappointed really hopping they come
The lady on the chat fobbed me off to this platform. The groupon QR code just directs to the groupon merchant redeem page so it can't be that. I am really cross with this, as you can't speak to a human.
My tickets were on pre release through this website. I feel like I have been scammed
I have found someone competent at Groupon. The tickets should be at the box office.
So if i go box office today i should be able to get my ticket it’s disgusting that you cant talk to a human
They may be at the box office, but to make sure that you aren't missing out, I would get someone on the Groupon live chat to escalate your case, they contacted AEG on my behalf.
Yes ive done this…. Its not good this is it x
I have confirmation i can pick up tickets at box office after 4
Brought ndubz tickets today have not had my confirmation email why do i do??
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