I purchased the wrong tickets/I made an error AEG Presents August 10, 2018 08:43 Follow Please contact your point of purchase. Your options will depend on the ticket agent’s terms and conditions of sale. Related articles Can I post a photo of my ticket on social media? Where are my tickets? I haven’t received my confirmation email I can no longer attend the event. Please could I have a refund? Comments 0 comments Please sign in to leave a comment.