I have booked a VIP Package but have not received my tickets or itinerary AEG Presents August 15, 2018 13:03 Updated Follow Please contact the ticket agent you purchased your package from in the first instance. Details of which can be found in the 'Questions about your ticket' article Related articles Questions about your tickets? Are there any upgrades or VIP packages available for any shows? What do I need to bring to collect my tickets at the venue? What have I purchased? I haven’t received my confirmation email Comments 0 comments Please sign in to leave a comment.